Effective Date: January 09, 2025
Last Updated: March 11, 2026
1. Introduction
Welcome to Indifunds ("we," "our," or "us"), a unit of Devdhan Narayana Finserv Private Limited (CIN: U66190UP2024PTC210110). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.indifunds.com or use our services.
By accessing our website or using our services, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information:
- Full name, date of birth, and gender
- Contact details (phone number, email address, postal address)
- Government-issued identification (Aadhaar, PAN, Voter ID, Passport)
- Photographs for KYC purposes
- Signature samples
2.2 Financial Information:
- Income details (salary, business income)
- Bank account details and statements
- Employment information
- Existing loan obligations
- Credit history and credit bureau reports
- ITR and GST returns (where applicable)
2.3 Business Information (for self-employed):
- Business name and registration details
- Business address and contact information
- Business financial statements
- Trade license and GST registration
2.4 Technical Information:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website
- Cookies and similar tracking technologies
3. How We Use Your Information
- Loan Processing: Evaluating loan applications and determining eligibility
- KYC Compliance: Verifying identity as per regulatory requirements
- Internal Credit Assessment: Conducting risk evaluation and underwriting
- Communication: Sending updates about your application, EMI reminders, and important notifications
- Customer Service: Responding to queries and providing support
- Service Improvement: Analyzing usage patterns to enhance our services
- Legal Compliance: Meeting statutory and regulatory obligations
- Fraud Prevention: Detecting and preventing fraudulent activities
- Marketing (with consent): Sending promotional offers and updates about our services
4. Information Sharing and Disclosure
We do NOT sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- With Lending Partners: Where applicable, with our authorized lending partners for loan processing
- With Service Providers: Third-party vendors who assist in service delivery (under strict confidentiality agreements)
- Credit Information Companies: With CIBIL, Experian, Equifax, and CRIF as required
- Regulatory Authorities: With government bodies, RBI, and law enforcement agencies as required by law
- Legal Requirements: In response to legal processes, court orders, or to protect our rights
- Business Transfers: In the event of merger, acquisition, or sale of assets (with prior notice)
5. Data Security
We implement industry-standard security measures to protect your information:
- 256-bit SSL encryption for all data transmissions
- Secure servers with regular security audits
- Role-based access controls within our organization
- Regular employee training on data protection
- Compliance with Information Technology Act, 2000
- Regular vulnerability assessments and penetration testing
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve user experience
- Provide relevant content
You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
7. Your Rights
As a user, you have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Correction: Request correction of inaccurate or incomplete information
- Right to Deletion: Request deletion of your personal information (subject to legal obligations)
- Right to Withdraw Consent: Withdraw your consent for data processing
- Right to Portability: Request transfer of your data to another service provider
- Right to Object: Object to processing for marketing purposes
- Right to Grievance: Lodge complaints regarding data handling
To exercise these rights, contact us at privacy@indifunds.com.
8. Data Retention
We retain your personal information only as long as necessary for:
- Providing our services
- Complying with legal obligations
- Resolving disputes
- Enforcing our agreements
Generally, loan-related records are retained for a minimum of 8 years from the date of loan closure, as per regulatory requirements.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before sharing any information.
11. Aadhaar Information Handling
In compliance with the Aadhaar Act, 2016 and UIDAI guidelines:
- We collect Aadhaar information only with explicit consent
- We use Aadhaar information solely for KYC purposes
- We mask Aadhaar numbers in our records
- We do not store Aadhaar biometric data
- We comply with UIDAI's data protection standards
12. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be:
- Posted on this page with a revised "Last Updated" date
- Notified to existing users via email or SMS for material changes
- Effective immediately upon posting
We encourage you to review this Privacy Policy periodically.
13. Grievance Redressal
Grievance Officer
Indifunds
Email: grievance@indifunds.com
Phone: +91 8595702470
Address: C 44, Block C, Sector 51, Noida – 201301, U.P.
We aim to address all grievances within 30 days of receipt.
14. Contact Us
For any questions regarding this Privacy Policy:
- 📧 Email: support@indifunds.com
- 📞 Phone: +91 8595702470
- 📱 WhatsApp: +91 9608609018
- 🌐 Website: www.indifunds.com
- 📍 Address: C 44, Block C, Sector 51, Noida – 201301, U.P., India